Frequently Asked Questions
SHIPPING & RETURNS:
What if I don’t love my purchase?
30-day window for full refund to original payment including shipping costs
Customer Service Contact:
Hi@discovernight.com
888-825-6282
How quickly will I receive my order?
Expect 2-3 business days to ship depending on your location. Tracking information will be sent to the email address provided within 48 hours.
Where are these products made?
Designed in USA and Imported
Where do the products ship from?
North Carolina or California
GENERAL PRODUCT FAQ’S
Are your products machine washable?
Yes! All of our products are machine washable. Please be sure to review the care instructions for each product as they can vary slightly depending on the item.
While our pillowcases and sheets will arrive clean and ready for use, we recommend you launder before sleeping on them as your skin may be accustomed to your specific detergent.
What are the beauty benefits our products offer?
Hair Benefits:
- Eliminates friction to reduce breakage and frizz
- Maintains optimal moisture levels for healthy hair
- Extends the life of your hairstyle or blowout
Skin Benefits:
- Smooth material gently interacts with skin, reducing any irritation
- Reduces allergens and bacteria on the surface of your pillow
- Protects against overnight breakouts
- Mitigates wrinkle formation
- Maintains moisture in your skin overnight (that means it’s not drying like cotton)
- Improves efficacy of nighttime skincare products
What is satin?
Satin is a weave that can be utilized with various textiles to mimic the feel of natural silk. We use satin in our products because it offers a smooth sleep surface, reducing friction on your hair and skin. Say goodbye to bedhead, sleep lines, and dry skin and hello to hydrated skin and healthier hair!
What’s the difference between satin and silk?
Here’s the short and sweet: Silk is made from silkworms, whereas our vegan satin is made from textiles that have no contact with animals or animal testing during its development, making it 100% animal-friendly and 100% good for sleep! Both materials are gentle on skin and hair, reducing hair breakage and loss and helping to prevent sleep wrinkles. Both materials sleep cool, keeping you sweat-free and reducing breakouts. Our satin provides real deal overnight beauty benefits, just like silk. We introduced satin into our silk repertoire to ensure that no matter your budget, we’ve got you covered with better sleep, better skin, and better hair!
PILLOWCASES
Which Pillowcase should I buy - Vegan Satin or Clean Silk Pillowcase?
Vegan Satin Pillowcase
- Synthetic Silk
- Cruelty Free
- Budget Friendly
Clean Silk Pillowcase:
- Luxury Grade 100% Silk
- Certified Clean Beauty
- High End
ALL Pillowcases
- Traditional Opening
- Hair & Skin Benefits
- Machine Washable
Does my pillowcase come with a pillow?
No. Insert NOT included. Each of our pillowcases improves the performance of any pillow!
What colors & sizes are available?
Please see our product page for available sizes & colors!
How do I care for my product?
Machine wash cold on gentle settings or hand wash. Tumble dry on low. Not Bleach. While our pillowcases will arrive clean and ready for use, we recommend you launder before sleeping on them as your skin may be accustomed to your specific detergent.
Will my new pillowcase sleep hot?
Nope! Our pillowcases are intentionally designed to promote airflow, so you won’t have to worry about it sleeping hot.
Is there a zipper on my Pillowcase?
No. There is a Traditional opening for easy fit
ACCESSORIES
What silk benefits does this eyemask offer?
This oversized eyemask is made from our signature TriSilk™ material (90% silk, 10% spandex) that prevents acne and blemishes while also protecting hair from breakage.
How do you care for the oversized eyemask?
You can either hand wash it or put it in the washing machine on a gentle cycle. Lay flat to air dry.